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 FASHIONDIG FAQ

Open a Shop
Sell vintage clothes to a worldwide audience. Display your items in a beautiful, online environment. Be part of an award winning fashion website that's a stylish mix of commerce, content and community. Open a shop on FASHIONDIG and you'll become a member of our successful community of vintage fashion retailers.

 Shop FAQ/Frequently Asked Questions


Selling - Sign-up and Payment

Do you charge a cancellation fee?

What are the subscription rates?

I want to open a Shop on FASHIONDIG. Where do I start?

When does my shop subscription start?

What if I change my mind after I signup?

What type of payment do you accept?

Can I cancel a Shop Subscription?

Can I receive a refund for the sign-up fee?

How do I cancel a Shop Subscription?

How often am I billed for the Shop Subscription?


Selling - Shop Maintenance

Can I show live models in my item pictures?

How should I price items posted in my shop?

Should I price each item to include the 10% FASHIONDIG commission?

How do I maintain my shop?

I'm taking some of my merchandise to a show. Can I temporarily remove those items from my shop?

I purchased a Premium Shop Subscription. What information can I post onto my About This Shop page?

How many items can I post in my shop?

How often should I update my shop?

How many images per item can I post?

How do I add and delete items from my shop?

I'm going on vacation and won't be near a computer. Can I temporarily inactivate my entire shop?

Do I have to know how to use HTML or have any special programming skills to maintain my shop?

What do I do if I forgot my password to login to my Shop Administration Control Panel?


Selling - Order Processing & Fulfillment

When do I get paid for the sold items?

How much will I be paid for each sold item?

I don't have the item FASHIONDIG sold from my shop. What happens now?

Is there a restocking fee for returned items?

Who ships the sold item?

How is each sale processed?

What is the commission for FASHIONDIG on each item that is sold?

What about returns?

What is the payment method for my FASHIONDIG sales?


Selling - Shop Requirements

Do I need a Federal ID or sales tax number?

What tax forms do I need to provide?

What equipment and software do I need to open a shop?

How old do I have to be to open a shop?


Selling - Policies

What does Vintage-Inspired mean?

What are the advertising opportunities and discounts available for FASHIONDIG Shops to advertise on the site?

What items am I NOT able to post in my shop?

I'd like to have my own domain name that goes directly to my FASHIONDIG Shop when typed into the browser. How do I go about doing that?

Do you accept vendors from outside the United States to open shops on FASHIONDIG?

What items can I sell in my shop?

Can I post Vintage-Inspired items into my shop?

Do FASHIONDIG Shops get a discount on Featured Listings in the Store Locator or Links Directory?

I have my own website. Can I post the same items in my FASHIONDIG Shop as I have on my other website?

What expenses should my item prices include?

I already have a website. Can I place a link to my site from my FASHIONDIG shop?

Are there any size or weight restrictions on items that I post into my shop?

Are there any FASHIONDIG Shop logo restrictions?

What other policies are FASHIONDIG shops required to comply with?

I already have a registered domain name and I'd like to have it redirected to my FASHIONDIG shop whenever someone types it into the browser. How do I do that?

Are there any FASHIONDIG Shop name restrictions?

I already have a website. Can I link to my FASHIONDIG shop from my site?

Sign Up Now!

 More Information
What We OfferWhat We Offer
See why FASHIONDIG is the smart choice for the savvy seller.
How It WorksHow It Works
View details of our shop guidelines, requirements and policies.
PricingPricing
Select one of our flexible plans to fit your needs and budget!


If you have any questions please email -
custservice@fashiondig.com




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